Privacy Policy

1. Introduction

This Privacy Policy explains how CustomWebX Technologies (SMC-Private) Limited ("CustomWebX," "we," "us," or "our"), a company incorporated in Pakistan, collects, uses, and protects information in connection with our website at customwebx.com and the services we provide.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide directly, such as your name, email address, and message content when you submit our contact form or email us.
• Technical information collected automatically, such as browser type, device type, and general usage patterns, used to maintain and improve the website.
• Communications you send us in the course of a business inquiry or project discussion.

3. How We Use Information

Information we collect is used to:

• Respond to inquiries and business or project requests
• Operate, maintain, and improve our website and services
• Communicate with clients and prospective clients about our services
• Meet legal and administrative obligations

4. Cookies

Our website may use cookies or similar local storage technologies to support basic functionality, such as remembering interface preferences. We do not use cookies for third-party advertising. You can control or disable cookies through your browser settings; doing so may affect certain website features.

5. Data Protection

We apply reasonable administrative and technical safeguards to protect information from unauthorized access, alteration, or disclosure. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Sharing

We do not sell personal information. We may share information with service providers who support our operations, such as hosting or email delivery, solely for the purpose of providing our services, and where required by applicable law.

7. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Your Choices

You may contact us at any time to ask questions about the information we hold or to request that we correct or delete information you have provided to us, subject to applicable legal requirements.

9. Acceptable Use

By using this website, you agree not to misuse it, including attempting unauthorized access to our systems or using the site to transmit unlawful content. Please refer to our Terms of Service for further detail.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us on WhatsApp.